There was a man with an amazing smile who got my attention. He was very kind but seemed unsettled as I spoke to him. He had been in the Navy. It turned out he was new to the program and had just been given a service dog, named HEART, to assist him a few months prior to the event. I asked him about HEART and his new experience. We had a brief conversation about getting used to traveling with a service animal, but then he told me a story that I will remember forever. He spoke about how HEART helped him get through the stress of going into the grocery store – and while I could see the anxiety on his face as he told me the story, I thought to myself…I have seen this look before…on my father’s face. My dad might have had a better return to the workforce if given a service dog to help him. I didn’t come to that understanding until I had heard several other stories and the speech from another hero the following day: “If I can take care of him, then I can take care of my family. This dog is my family.” As I watched HEART lead his ward away from the crowd, I was in awe of the depth of service. The dogs who are offering a service, and at the same time being given a service (care)…dogs who have been trained to support Veterans, who have served our country…this cycle of service got me thinking about what ‘Service’ means to me.

http://empoweringpumps.com/reflecting-on-service-spp-pumps-heroes-first-foundation/